Help

Choose the right mailbox for your enquiry.

• Support

  Product help, transfers, and accounts.

  support@loampay.com

• General enquiries

  General questions about Loam.

  info@loampay.com

• Security

  Security vulnerability disclosures.

  security@loampay.com

• Privacy

  Data requests or contact with the Loam Data Protection Officer.

  privacy@loampay.com

• Compliance

  KYB, sanctions, and anti-money laundering enquiries.

  compliance@loampay.com

• Legal

  Contracts and terms.

  legal@loampay.com

• Service status

  Service disruption reports.

  status@loampay.com

For live service updates, visit the Loam status page. For incident history, visit status.loampay.com.

Building against the Loam API? See the developer documentation.